Shipping & Returns
DELIVERING HAPPINESS!
We value our customers by exceeding expectations. We show our appreciation by offering FREE shipping on selected items, no hassle returns, and no order minimums to qualify.DOMESTIC SHIPPING
Clothing, Shoes, and Bags
- Free Shipping: All items in these categories ship for FREE, including shipments to Alaska and Hawaii.
- Distribution Centers: Items will ship from either our NY or European distribution centers.
- Delivery Time: Regardless of the distribution center, each order typically arrives within 6 business days.
Fragrances
- Standard Shipping: Flat fee of $9.95 for the 48 contiguous states and Puerto Rico.
- 2nd Day Air: Starts at $19.95 for the 48 contiguous states and Puerto Rico.
- Alaska/Hawaii: Standard shipping is $12.95.
All Other Categories
| Order Total | Shipping Cost | Locations |
|---|---|---|
| $0 to $45 | $14.95 | 48 contiguous states |
| $45+ | Free Shipping | 48 contiguous states |
- Distribution Centers: Items will ship from any of our 40 distribution centers across the US and typically arrives within 2 business days.
Additional Information
- We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
- All orders are shipped via major mail carriers, including UPS, FedEx, and the United States Postal Service (USPS).
INTERNATIONAL SHIPPING
Clothing, Shoes, and Bags
- Canada: Free Standard Shipping
- United Kingdom: Free Standard Shipping
-
European Union Countries:
- Standard Shipping Rates start at $10.
- VAT is included.
- Countries included: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
-
Asia:
- Standard Shipping Rates start at $30.
- Countries included: China, Hong Kong SAR, Indonesia, Japan, Malaysia, Philippines, Singapore, Thailand, United Arab Emirates
-
Other Selected Countries:
- Standard Shipping Rates start at $45.
- Countries included: Australia, United States (Puerto Rico), Saudi Arabia, New Zealand
- Rest of the World: Calculated rates
Note: The above rates do NOT include any Customs, Duties and Taxes. These fees are to be paid by the customer in order for the package to be released from customs at the destination country.
Fragrances
- All International Locations: Calculated rates
- Customs, Duties and Taxes included.
All Other Categories
- All International Locations: Calculated rates
Note: This does NOT include any Customs, Duties and Taxes. These fees are to be paid by the customer in order for the package to be released from customs at the destination country.
RETURNS
Easy and Hassle-Free Returns
We believe in our products and want you to have the best possible online shopping experience, so we offer a 30-day, no-questions-asked return policy. Simply contact us to arrange your return's shipping instructions.
What's Eligible for Return?
- All products returned must be unused and unworn.
- We do not accept returns of intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Condition of Returned Merchandise
- Unworn Merchandise: Includes any item that is in new condition, still contains the original tags, and is in the original packaging (if any).
- Ineligible Items: Items returned that exhibit any signs of wear or are not in the condition in which they were received may be refused or will get refunded up to 50% of the item's price.
- Original Packaging: All original packaging and materials including boxes, manuals, warranty cards, instructional, and any other materials in the original shipment must be returned with your merchandise.
Shipping Costs
- We do not provide prepaid return shipping labels.
- The original shipping fee (if any) is not refundable.